Investigations were able to confirm the customer's ck results.A specific root cause could not be determined.The root cause of the lower concentration of ck was neither related to the hardware or to an interference.The root cause may be related to pre- analytic sample handling.Both sample types, serum and heparin plasma, are specified for both tests.K patient results are lower in heparin plasma samples could be explained in general by the different reference ranges for serum and plasma (serum: 3,5 - 5,01 mmol/l, plasma: 3,4 - 4,5 mmol/l).The root cause of the lower concentration of ckl was neither related to the hardware nor to an interference e.G.Heparin and might be related to pre- analytics.
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