(b)(4).Baxter received and evaluated the device.The device was found out of specification with respect to the door that would not completely shut due to a broken door switch.During evaluation, a door not fully latched alarm was observed after loading a set which occurs when the pump does not recognize a closed door.This is most likely what the customer was referring to.The messages were found to be caused by a failed upper link switch on the upper auxiliary assembly.The failed upper auxiliary assembly was replaced.
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