(b)(4).Event evaluation: a review of complaint history, instructions for use (ifu), and quality control was conducted during the investigation.The device was not returned to assist in the investigation.The ifu states appropriate uses, contraindications, warnings and precautions, potential adverse events including failed dilation or need for caesarean delivery, and proper usage instructions.There is no evidence to suggest that the device was not manufactured per specifications.It is unknown why the cord prolapse occurred, but the study facility marked that the device was unlikely related to the event.The device was removed approximately 1 hour and 40 minutes before discovering the cord prolapse.It was stated that the need to a c-section, was not due to the balloon.The complaint was confirmed based on customer testimony.The appropriate internal personnel have been notified and we will continue to monitor for similar complaints.
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