It was initially reported that on (b)(6) 2015, the head restraints on the autopulse platform were damaged, the load sensor cover was torn and the load plate screws were loose.No adverse patient sequelae was reported.No further information was provided.The autopulse platform was subsequently returned to zoll for investigation.During investigation, the lcd of the autopulse platform was flickering.Although the customer did not report this, a flickering display is considered a reportable malfunction.
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The autopulse platform (s/n 21301) was returned to the manufacturer for evaluation.Visual inspection was performed and the following damages were observed: the head restraint wires were cut, the load plate cover was damaged, the plate screws were loose and the battery lock had broken off of the platform.From the condition of the returned platform, the damages appear to have been due to wear and tear.During functional testing, it was observed that the lcd display was flickering and one of the load cell modules was not functioning properly.Following replacement of the load cell module and lcd display, functional testing was performed and the platform performed as intended.A review of the archive was performed and there were no user advisory codes or warnings observed on the reported event date.Based on the investigation, the parts identified for replacement were the top cover including head restraint wires, the load plate cover, the battery lock, the lcd display and the single point load cell module.In summary, the reported complaint was confirmed during visual inspection and attributed to wear and tear.Following service, including replacement of the damaged parts, the device passed all test criteria.
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