The autopulse platform (s/n (b)(4)) was returned to the manufacturer for evaluation.Visual inspection was performed and the following was observed: the bottom enclosure was damaged.From the condition of the platform, the damage appears to have been caused by normal wear and tear.Functional testing was performed and the reported complaint was confirmed; the platform's lcd display was found to be flickering.The lcd display was replaced to remedy this issue and following its replacement, the platform passed functional testing with no further issues observed.Unrelated to the reported complaint, a user advisory 18 (max take up revolutions exceeded) was observed on the reported event date.No device deficiencies were found with the platform that may have been contributory to the ua 18.A cause could not be determined, however the code likely occurred as a result of the customer attempting to retract the lifeband into a storage position.Based on the investigation, the parts identified for replacement were bottom enclosure and the lcd display.In summary, the reported complaint was confirmed based on functional evaluation and is attributed to the defective lcd display.Following service, the device passed all test criteria.
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