(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.The device history record review could not be conducted since the lot number was not provided.Corrective actions cannot be established since it is necessary to receive the physical sample to perform a proper investigation and confirm the alleged defect.At this time since the sample is not available, it is not possible to determine the source of the defect reported.Customer complaint cannot be confirmed sine the device sample is not available to perform a proper device sample becomes available at a later date, this complaint will be updated accordingly.Teleflex will continue to monitor and trend of similar complaints.
|