The device was not returned to the manufacturer for physical evaluation, and the lot number was not able to be obtained to date.Distribution records were reviewed to identify potential lots of this product shipped to the customer over the past three months.An alternate sample from the same lots that were sent to the customer was received from the distribution center for investigation and no defects were noted.In addition, investigations of the device manufacturing records were conducted by the manufacturer.There were no deviations or non-conformances during the manufacturing process.The batch record reviews confirmed the labeling, material, and process controls were within specification.
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