A medtronic representative reported that during a spinal fusion procedure, the imaging system door wouldn't open after taking a 3d spin.To troubleshoot the issue the site radiologic technologist (rt) attempted to manually open the door but the door would not open.The system was rebooted with no change, the site opted to reboot the system again which returned the door to normal function.The surgeon opted to continue the procedure with the use of the imaging system.Later in the procedure, after a spin with the imaging system, the door again would not open.After 2 more reboots of the imaging system, the door opened and functioned normally.The rt was able to open and close the door several times using the pendant/button.The surgeon completed the procedure with the use of the imaging system.It was reported this issue caused an hour delay to the procedure.There was no known impact on patient outcome.
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