Catalog Number 03.505.003 |
Device Problems
Device Operates Differently Than Expected (2913); Device Contamination with Chemical or Other Material (2944)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/14/2015 |
Event Type
malfunction
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Event Description
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Device report from synthes (b)(4) reports an event in (b)(6) as follows: it was reported that the surgeon experienced difficulty using the contra-angle hand piece attachments during a sagittal split ramus osteotomy (ssro) procedure on (b)(6) 2015.While drilling with the hand piece in high speed, the surgeon noted that it would work and then stop.The surgeon was able to drill while the device was working and finished the surgery without delay.During a postoperative check of the device, a rust-like, brown substance was discovered on the mortar of the inside shaft tube.This report is 1 of 2 for (b)(4).
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Manufacturer Narrative
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Additional narrative: patient information is not available for reporting.Additional product codes for this report include dzj.Device is an instrument and is not implanted or explanted.Complainant part is expected to be returned for manufacturer review/investigation, but has yet to be received.Investigation could not be completed and no conclusion could be drawn as no device was returned.Without a lot number, the device history record review could not be requested.Device used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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A manufacturing investigation action was conducted/performed.The report indicates that: the supplier has investigated the affected parts, he could not find any manufacture error.Our further investigation included also the ifu and the reprocessing of the device documents.The reprocessing of the device document shows, the device has to be lubricated after cleaning.As the supplier has investigated the ball bearing was dry so no lubrication was made from the user.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Device history review: manufacturing location: (b)(4) - manufacturing date: november 6, 2014.No non-conformance reports were generated during production.Review of the device history record (s) showed that there were no issues during the manufacture of the product that would contribute to this complaint condition.Device used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.A review of the device history records has been requested.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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