Customer stated the velocity lever was not functioning properly.After multiple attempts to restart the instrument the instrument became hot to the touch.There were no reports of smoke or fire, the fire dept was not called and there were no injuries.There were no reported affects to pt samples.Iris field svc engineer (fse) was sent to the customer location.The fse replaced mec board to the home sensor and resolved the customer issue.System verification was performed and passed.The system was operational.
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