Catalog Number 03337154001 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/19/2015 |
Event Type
malfunction
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Event Description
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The customer from a neonatal department complained of a difference for multiple tests between values obtained from 2 capillary heel sticks and a venous sample for one patient sample.Based on the information provided, erroneous so2 results were reported outside of the laboratory.The initial so2 result from a heel stick was 92.7%.The repeat heel stick result was 87.6%.The venous result was 70.9% with a data flag.The heel stick results were reported outside of the laboratory.The venous result was considered to be correct.No adverse event was reported.The reagent lot numbers and expiration dates were not provided.
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Manufacturer Narrative
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This event occurred in (b)(6).
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Manufacturer Narrative
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A specific root cause could not be identified.The most likely root cause is related to pre-analytics.No product malfunction was found.
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Manufacturer Narrative
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Based on further investigation, there is a strong indication of a general sample related issue.When comparing the so2 values reported for the two samples (92.7% and 87.6%) to their corresponding po2 value (60.0 mm hg & 55.1 mm hg), the measured sample had a different so2 value.For both tests, the second sample had significantly decreased values.The po2 is measured with a different measurement technique in a different location in the analyzer from the so2.Therefore it is likely the two samples had different so2 values.An instrument related problem was not identified.
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Search Alerts/Recalls
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