(b)(4).One (1) stapler from catalog number 528235 visistat 35w 6/box was received used, opened without original packaging, lot # was not confirmed, and stapler was received with remaining staples.During visual evaluation it was observed that components looked well assembled, however traversed staple / staples over the load of staples, no stuck staples in the tip of the cartridge.Failure mode jamming was confirmed with sample received during visual evaluation.Failure mode jamming was confirmed with sample received during visual evaluation, however; functional evaluation could not be performed by the conditions of the sample.To improve the manufacturing process of the staple an engineering test request # (b)(4) was opened to reduce/mitigate or eliminate misalignment staples, stuck staples.The manufacturer will continue to monitor trending of similar complaints.
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