Information of the importer/customer: (b)(6) (importer fms) spoke with the mother who was operating the scala with her daughter ((b)(6)) being transported in the chair.The scalamobil s35 is mounted to a ki mobility cat 5 (16" wide) wheelchair).Amato (daughter - wheelchair user) and mom tumbled down the stairs.Both the mom and daughter received some bumps and bruises.According to the mom, she forgot to tighten the adjustment knobs on the handles and also forgot to remove the manual wheels from the wheelchair as advised in the user manual.The combination of the two resulted in the accident which caused the scala and chair to fall down the stairs.
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