A recall for this issue was initiated on (b)(4) 2015.Panoramic x-ray machine slipped and fell and struck a patient.This patient initially complained of his neck hurting but later said his neck was fine and only had some pain in his lower back.They took him to the hospital via ems for precautionary reasons.The individual using the machine was lowering the unit from an adult patient to the child.The patient was not biting down on the bite guard nor was the child positioned on the chinrest.According to the doctor, when the machine was being lowered it made a loud noise then it slipped.
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