(b)(4).Device history record (dhr) investigation did not show issues related to this complaint.One (1) stapler from catalog number 528235 visistat 35w 6/box was received used, opened without original package, lot # was not confirmed, and stapler was received with remaining staples.During visual inspection it was observed that the components looked well assembled, however, trigger component was pre-activated, one stuck staple in the tip of the cartridge, and staple formed inside the components.Functional inspection: stapler was fired for full activation cycle according to the ifu product "the trigger must be squeezed all the way in." the staples were loaded, closed & released properly.Although; from the sample received it was observed the defect reported by the customer stuck in stapler during visual inspection, the root cause for this issue is considered unknown due to the stapler received was pre-activated.Stapler was activated in different forms, and no quality issues were found.No actions will be taken at this time.However; production personnel will notified about the issue.
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