Device Problem
Detachment Of Device Component (1104)
Patient Problems
Fall (1848); Bone Fracture(s) (1870)
Event Date 11/11/2014
Event Type
Injury
Event Description
On (b)(6) 2014, the patient had a doctor's appointment.Upon conclusion of her visit, she and her son exited the building.As she was stepping off the sidewalk onto the parking lot pavement, the right vertical pole of her hugo rolling walker 4.0 snapped, causing the patient to fall.The patient suffered an injury when she broke her shoulder.The patient was rushed to the emergency room by ambulance and was required to undergo shoulder surgery.
Manufacturer Narrative
The legal letter we received by the patient's lawyer on 05/14/2015 was the initial date that amg medical inc.Was made aware of the incident.The letter lacked important information.Our insurance company is in contact with the patient's lawyer so that the missing information can be obtained.As soon as amg medical inc.Becomes aware of new information, a follow up report will be sent in.The lawyer will also advise if the unit in question can be returned to amg medical inc.For further investigation.