The pet lock was intact.The pusher assembly was kinked approximately 8.5 cm from the proximal end.The complaint has been evaluated.The complaint indicated that during the procedure, the ruby coil was dropped on the floor and was not used further.Evaluation of the returned device revealed the pusher assembly was kinked.This type of damage typically occurs due to improper handling during use.If the device is dropped on the floor during use, damage such as this may occur.These devices are 100% visually inspected and functionally tested during process inspection.The manufacturing records for this lot were reviewed and did not reveal any outstanding discrepancies, design, or quality concerns.
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