Evaluation summary: the system history showed that the laser was successfully verified prior to, and after the date of treatment.The device history records (dhr) for the device was reviewed.No abnormalities that could have contributed to this event were found.The associated device was released based on the manufacturer's acceptance criteria.The technical investigation shows that the system was examined and the reported event was not replicated.The system was tested and found to meet specifications.The customer did not report any system messages or an unexpected deviation to the laser treatment.Thus, at this time, there is no evidence contained within the reported information that indicates that the design or performance of the system contributed to the event.The system was found to meet specifications.Therefore, the root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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