Catalog Number 0406900000 |
Device Problem
Electrical /Electronic Property Problem (1198)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/27/2015 |
Event Type
malfunction
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Event Description
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It was reported that the screen on the multigen radiofrequency generator was freezing up during a procedure, as a result the procedure was canceled.There were no adverse consequences or medical intervention reported.
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Event Description
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It was reported that the screen on the multigen radiofrequency generator was freezing up during a procedure, as a result the procedure was canceled.There were no adverse consequences or medical intervention reported.
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Manufacturer Narrative
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The contract manufacturer was able to confirm the reported event.The touch screen was found to have moisture infiltration and was inoperative.As the device functioned properly after the touch screen was replaced, the root cause was determined to be due to the touch screen failure.The device was repaired and returned to the customer.
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Search Alerts/Recalls
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