A steris field service technician arrived onsite, inspected the unit, and identified the charred wires.The unit has been removed from service and sent to the manufacturer for repairs.The user facility has been provided a loaner unit.Steris service engineering has reviewed the reported event and determined it is likely the wire connections near the control panel loosened over time and caused the reported event.Per section 4: preventive maintenance of the caviwave pro ultrasonic's operator manual, "verify all electrical connections and terminals are tight and secure," at least twice a year.The steris technician discussed maintenance of the unit with the user facility's clinical engineering staff.Steris has conducted in-service training.
|