Since the device was not returned, it is impossible to proceed actual eval.But, it is confirmed from the device history record that the suspected device had been manufactured with no significant issue and passed all the inspections.There is no patient's info, and since it is difficult to reconstruct the situation at that time in the lab and limited info, it is hard to find out exact root cause for this complaint.And we will continue the complaints to be monitored for same case.This report is a retrospective report due to a fda foreign inspection warning letter.The suspected device is not registered to us fda and it has not been shipped into the us.
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