One (1) viper2 x25 setscrew inserter [product code: 2867-35-400, lot no: ag2098445] was returned to the complaints handling unit (chu) for evaluation.Visual examination revealed that the fracture was located at the inserter¿s distal tip, the second half of the tip was not provided for analysis.A review of the device history record was conducted.No issues were identified during the manufacturing and release of this product that could have contributed to the problem reported by the customer.No emerging trends were found requiring further actions.The fracture analysis report revealed plastic deformation and twisting of each self-retaining tab suggesting the inserter tips underwent a quasi-static torsional overload shear failure.No material defects or other abnormalities were observed in this analysis.The root cause for the setscrew inserter¿s distal tip becoming broken cannot be positively determined.However, the fracture analysis report reveals plastic deformation and twisting of each self-retaining tab suggesting the inserter tips underwent a quasi-static torsional overload shear failure.As there has been no issue identified in the manufacturing or release of the device that could have contributed to the problem reported by the customer and no systemic trends requiring immediate action have been observed, this complaint file will be closed with no further action required.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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