It was reported to the company sales representative that the delivery advice notice stated that the device was sterile and no irradiation was required.However, the custom device was provided non-sterile as ordered.The outer plastic wrapping on the device correctly identified the device as non-sterile.The theatre stores team identified this prior to the device being sent to the theatre.The device underwent the hospital's off-sire sterilization process and was available for the scheduled procedure.The procedure was completed successfully as scheduled.
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