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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: BIOSENSE WEBSTER, INC. (JUAREZ) NAVI-STAR¿ THERMO-COOL¿ ELECTROPHYSIOLOGY CATHETER; CATHETER, PERCUTANEOUS, CARDIAC ABLATION, FOR TREATMENT OF ATRIAL FLUTTER

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BIOSENSE WEBSTER, INC. (JUAREZ) NAVI-STAR¿ THERMO-COOL¿ ELECTROPHYSIOLOGY CATHETER; CATHETER, PERCUTANEOUS, CARDIAC ABLATION, FOR TREATMENT OF ATRIAL FLUTTER Back to Search Results
Model Number D-1197-16-S
Device Problems Material Frayed (1262); Inadequate Storage (1600)
Patient Problem No Known Impact Or Consequence To Patient (2692)
Event Date 09/23/2013
Event Type  malfunction  
Manufacturer Narrative
The bwi failure analysis lab received the device for evaluation.The analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.(b)(4).The bwi failure analysis lab received the catheter on june 16, 2015.Pouch appears to have light yellow and dirt stains on it on the back of the tyvek.Catheter returned unopened with blue material starting to peel off the shaft.Inside the pouch on the mounting card and tape it has small smears of black material appear from the handle.Even though the investigation related to (b)(4) confirmed that the condition reported by the physician was related to exposure to ultraviolet light from the sun, this event is being reported because the bwi failure analysis lab received the device for evaluation and found the catheter returned unopened with blue material starting to peel off the shaft.The analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.The awareness date reflecting the catheter integrity issue is (b)(6) 2015.
 
Event Description
It was reported that this unopened navistar thermocool catheter was stored in the same area as the catheter alleged under 9673241-2013-00346 ((b)(4)) where it was described that the blue shaft coating of the catheter, all the way to the base, started fraying off when they touched it.The account believed that the storage site was the root cause of the issue.Multiple attempts had been made to obtain the product for this complaint.However, the product had not been returned for investigation.Since there was no evidence that this catheter had any issue, this complaint was assessed as not reportable.However, since this catheter was from the same hospital and stored in the same storage area as 9673241-2013-00346 ((b)(4)).The investigation related to (b)(4) confirmed that the condition reported by the physician was related to exposure to ultraviolet light from the sun.It was confirmed that the devices were stored outside of their boxes facing the sunlight.The hospital was notified about the improper storage of the devices.The ifu states to store the catheters in a cool, dry place.Storage temperature should be between 5 and 25c (41 and 77 f).An ultraviolet conditioning testing was performed to try to reproduce the reported condition over some good catheter samples.The results demonstrated that the samples were discolored and the shafts were found cracked, exhibiting the same condition as the reported device.Therefore, the reported customer complaint has been verified.However, the evidence and the investigation showed that the catheter was manufactured accordingly and that external factors contributed to the shaft degradation.
 
Manufacturer Narrative
(b)(4).It was reported that this unopened navistar thermocool catheter was stored in the same area as the catheter alleged under 9673241-2013-00346 ((b)(4)).The account believed that the storage site was the root cause of the issue.The catheters were stored close to a window outside their boxes exposing the devices to the sunlight.Fifteen pieces were received with the pouch and plastic film sealed from the aria hospital.All devices presented, yellowing packaging, shaft peels and the lots were expired.Samples were sent to material evaluation.Results show that the yellowing condition is consistent with uv exposition.It was confirmed that the catheters show an evident degradation of the material which may be expected based on the storage condition reported above.The instructions for use (ifu) for storage showed that the catheter should be stored in a cool, dry, dark place.Storage temperature should be between 5 and 25ºc (41 and 77ºf).The device history record (dhr) was reviewed and no anomalies were found.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.The customer complaint has been verified.However the root cause is related to the storage conditions at the hospital.
 
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Brand Name
NAVI-STAR¿ THERMO-COOL¿ ELECTROPHYSIOLOGY CATHETER
Type of Device
CATHETER, PERCUTANEOUS, CARDIAC ABLATION, FOR TREATMENT OF ATRIAL FLUTTER
Manufacturer (Section D)
BIOSENSE WEBSTER, INC. (JUAREZ)
circuito interior norte #1820
parque industrial salvacar
juarez, chihuahua 32599
MX  32599
Manufacturer (Section G)
BIOSENSE WEBSTER, INC. (JUAREZ)
circuito interior norte #1820
parque industrial salvacar
juarez, chihuahua 32599
MX   32599
Manufacturer Contact
shahe garabedian
15715 arrow highway
irwindale, CA 91706
9098397362
MDR Report Key4904535
MDR Text Key22461184
Report Number9673241-2015-00439
Device Sequence Number1
Product Code OAD
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
P030031
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Company Representative,company representative
Reporter Occupation Other
Type of Report Initial
Report Date 09/23/2013
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received07/09/2015
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Expiration Date06/30/2015
Device Model NumberD-1197-16-S
Device Catalogue NumberNI75TCDH
Device Lot Number15654125M
Other Device ID Number(01)10846835000559
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer06/16/2015
Is the Reporter a Health Professional? No
Was the Report Sent to FDA? No
Date Manufacturer Received09/23/2013
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured08/02/2012
Is the Device Single Use? Yes
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Initial
Patient Sequence Number1
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