Further evaluation of the customer issue included a review of the complaint text, a review of the instrument service history, a search for similar complaints, and a review of product labeling.The customer has indicated that there was no issue with the barcode reader.Review of the instrument service history did not identify any other issues that may have contributed to the current event.Tracking and trending did not identify an adverse trend.Labeling was reviewed and found to be adequate.Based on the available information no product deficiency of the cell-dyn emerald analyzer, list number 09h39 was identified.
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