Model Number 8700-0752-01 |
Device Problems
Loss of Power (1475); Charging Problem (2892); Failure of Device to Self-Test (2937)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/15/2015 |
Event Type
malfunction
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Event Description
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It was reported that the autopulse platform ran using autopulse li-ion battery with serial number (sn) (b)(4) for only 39 seconds and then powered off.Customer stated that the battery was fully charged and had a good remaining capacity when it was placed into the platform.Customer took the battery out and tested it in another charger, which showed that the battery did not pass testing.However, the same battery was then placed into the original charger, which showed that the battery charged up ok and passed testing.No patient involvement was reported.No further information was provided.
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Manufacturer Narrative
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Zoll has not yet received the autopulse battery in complaint for investigation.A supplemental report will be filed if and when the product is returned and investigation has been completed.
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Manufacturer Narrative
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The autopulse li-ion battery (s/n (b)(4)) was returned to the manufacturer for evaluation.Visual inspection of the returned battery was performed and no physical damages were observed.The customer's reported complaint of the battery being unable to charge was confirmed.A review of the battery's archive was unable to be performed as the archive was corrupted and could not be retrieved.Therefore a root cause could not be determined.
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Search Alerts/Recalls
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