The account stated one patient generated inconsistent cyclosporine results when processed on the architect i2000sr analyzer.A 9:00am draw time sample generated an architect cyclosporine result of 231 ng/ml which was questioned by the physician.The sample was rerun with architect cyclosporine results of 116, 117 and 159 ng/ml.The specimen was repeated at another lab with cyclosporine of 118 ng/ml.A 1:00pm draw time sample from the same patient generated an architect cyclosporine of 356 ng/ml, but reference lab result of 254 ng/ml.The reference lab result of 254 ng/ml was reported out of the laboratory.No impact to patient management was reported.
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Sample rerun result of 117 ng/ml was not generated by the account and was a typographical error.A field service representative replaced the r1 pipettor and calibrated the sample, r1, and r2 probes.The service history for this instrument revealed no subsequent complaints of discrepant/erratic results were reported.A review of similar complaints for erratic results did not identify an adverse trend of the probe or i2000sr analyzer.The architect system operations manual addresses troubleshooting of the described issue and the cyclosporine package insert addresses sampling handling and performance characteristics.A single definitive cause was not identified.An issue with sample handling/integrity could not be ruled out as the issue was isolated to a single patient sample tested.The field service representative calibrated the sample, r1, and r2 probes to resolve the result issue.The architect i2000sr analyzer is performing acceptably.
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