Catalog Number B-COLLECTOR-1 |
Device Problems
Break (1069); Device Packaging Compromised (2916)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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The device product code is mxp.The actual device was returned and is currently pending evaluation.Once reliability engineering evaluates the device, a follow-up medwatch will be submitted.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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This is report 4 of 7 for the same event.It was reported that the packaging of the seven bone collector devices were damaged and the devices inside each packaging were broken.According to the report, the shipping box was undamaged.The event was not reported to have occurred during surgery.It was not reported if there were any delays in the surgical procedure or if a spare device was available for use.There were no reports of injuries, medical intervention or prolonged hospitalization.There was no patient involvement.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Manufacturer Narrative
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Additional narrative: the actual device was returned for evaluation.Reliability engineering evaluated the device and observed that the packaging of all seven bone collectors were found to be completely crashed.Therefore, the reported condition was confirmed.It was determined that the packaging was ran over by heavy cart wheels or squeezed between two surfaces at the customer site as all seven bone collectors inside were crashed.The assignable root cause was determined to be due to misuse / abuse and possibly user error.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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