Catalog Number 5705 |
Device Problem
Device Stops Intermittently (1599)
|
Patient Problems
No Known Impact Or Consequence To Patient (2692); No Information (3190)
|
Event Date 06/30/2015 |
Event Type
malfunction
|
Event Description
|
The customer alleges that the device works intermittently.No report of a patient injury.
|
|
Manufacturer Narrative
|
(b)(4).Product usage when the alleged defect was encountered is unknown.The device sample was returned, but the investigation is incomplete at the time of this report.A device history was conducted and no issues were reported.The product was manufactured in accordance with good manufacturing practices and found to be incompliance with specifications.The estimated age of the device is approximately 462 days.
|
|
Manufacturer Narrative
|
(b)(4).The sample was returned for evaluation.A visual exam was performed and it was observed that the heater was received with adapter ring, and the control knob is missing in the unit.The power switch lights up and the unit generates heat.The unit is approx 462 days of age.Based on the investigation performed, it was found that there was a damaged potentiometer stem due to impact.The unit is out of warranty.The unit can be repaired and returned to customer.
|
|
Event Description
|
The customer alleges that the device works intermittently.No report of a patient injury.
|
|
Search Alerts/Recalls
|