Model Number TDXSR-CG |
Device Problems
Break (1069); Battery Problem (2885); Noise, Audible (3273)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Should additional information become available a supplemental record will be filed.
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Event Description
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The dealer states that the devices left motor is making a grinding noise.The dealer states that during load test per our internal tech the batteries are dropping to around 15 volts.The dealer states that the cable to motors is damaged and the motor is intermittently shutting down.The patient is using their old chair.The dealer states it usually only fails if the stability lock flexes, going up his or ramps.
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Manufacturer Narrative
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The device was evaluated by the returns department which found that there was a cable failure.The chair has a right brake fault when the motor cable is flexed.
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Event Description
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The dealer states that the devices left motor is making a grinding noise.The dealer states that during load test per our internal tech the batteries are dropping to around 15 volts.The dealer states that the cable to motors is damaged and the motor is intermittently shutting down.The patient is using their old chair.The dealer states it usually only fails if the stability lock flexes, going up his or ramps.
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Search Alerts/Recalls
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