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Device Problems
Electrical /Electronic Property Problem (1198); Moisture or Humidity Problem (2986); Positioning Problem (3009); Unintended Movement (3026)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Manufacturer's preliminary analysis: the hospital's incoming water temperature was 7 °c, which was lower than recommended in the site planning manual.As such, extreme condensation on cooling pipes collected on the ric and around the lvpsu resulted in dripping of water into the electronics.Site observations: · when entering a gantry angle or head angle the gantry/head started moving immediately, the move enable and auto enable were both high already.· the keypad items page left/page right(blue button)/auto enable (grey gantry asu) gave all and always a high on their corresponding part 4 · the start/interrupt/terminate buttons were still in a normal working state.Water ingress caused a false enable signal on hardware movements enable (hme) resulting in unexpected gantry and head movement, without requiring the asu to be pressed when the coordinates were entered.One occasion of "table clutch" was observed but disappeared after few minutes.There was no visible indication of water on the sk72f connector.The root cause for water temperature drop was identified as a failed 3-way valve on the hospital cooling circuit.Water appeared to have reached the bottom of the ric cabinet and affected the electronics which control the fkp.There was no way to check if the interface cabinet control area (icca) itself was faulty in this case.Initial corrective actions/preventive actions: onsite correction: · removed sk72f, this fixed page left function.· dried icca with hairdryers, replaced icca and all cables.All functions returned to normal state after this correction (0 on part 4 when not pressed).The failed 3-way valve on the hospital cooling circuit was also replaced.When working correctly, the system was then returned to clinical use.
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Event Description
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The customer reported that there was water on the reeling post interface cabinet (ric) due to condensation from the water pipes above.The condensation had dripped into the electronics, causing unexpected gantry and collimator rotation without the assisted set up (asu) buttons being activated on the function key pad (fkp).This incident was thought to have occurred during clinical use, however no patient or worker injury has been reported.
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Manufacturer Narrative
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The manufacturer's investigation concluded that the hospital's incoming water temperature was 7 °c, which was lower than recommended in the site planning manual.As such, extreme condensation on cooling pipes collected on the reeling interface cabinet and around the low voltage power supply unit resulting in dripping of water into the electronics.Site observations: · when entering a gantry angle or head angle the gantry/head started moving immediately, the move enable and auto enable were both high already.· the keypad items page left/page onsite correction: · removed (b)(4), this fixed page left function.· dried icca with hairdryers, replaced icca and all cables.All functions returned to normal state after this correction (0 on part 4 when not pressed).The failed 3-way valve on the hospital cooling circuit was also replaced.When working correctly, the system was then returned to clinical use.The start/interrupt/terminate buttons were still in a normal working state.Water ingress caused a false enable signal on hardware movements enable (hme) resulting in unexpected gantry and head movement, without requiring the asu to be pressed when the coordinates were entered.One occasion of "table clutch" was observed but disappeared after few minutes.There was no visible indication of water on the (b)(4) connector.The root cause for water temperature drop was identified as a failed 3-way valve on the hospital cooling circuit.Water appeared to have reached the bottom of the ric cabinet and affected the electronics which control the fkp.There was no way to check if the interface cabinet control area (icca) itself was faulty in this case.The manufacturer's risk assessment concluded the likelihood of failure of 3-way valve resulting in condensation causing the water drip on to electronics (which in turn causing fault on 2 signals) was assessed as improbable.This resulted in a tolerable risk value.Onsite correction: · removed (b)(4), this fixed page left function.· dried icca with hairdryers, replaced icca and all cables.All functions returned to normal state after this correction (0 on part 4 when not pressed).The failed 3-way valve on the hospital cooling circuit was also replaced.When working correctly, the system was then returned to clinical use.As this was an isolated case with a low likelihood of occurrence, no field safety corrective action was required.
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Event Description
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The customer reported that there was water on the reeling post interface cabinet (ric) due to condensation from the water pipes above.The condensation had dripped into the electronics, causing unexpected gantry and collimator rotation without the assisted set up (asu) buttons being activated on the function key pad (fkp).This incident was thought to have occurred during clinical use, however no patient or worker injury has been reported.
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Search Alerts/Recalls
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