Catalog Number 403128 |
Device Problem
Leak/Splash (1354)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 07/01/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).No visual, dimensional and functional inspection can be performed since the device sample is not available for eval.Failure mode could not be duplicated since is unk the reason why the aquapak is leaking, however functional test was performed on 30 subassembly (p/n: 12136) no issues or discrepancies were found.A device history record review could not be conducted since the lot number was not provided.No conclusion can be established at this time based on the lack of the device sample.It is necessary to have the device sample in order to perform a proper investigation.If the device sample becomes available this complaint will be reopened.The personnel involved in the mfg process were notified of this complaint.
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Event Description
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The customer alleges that the device is leaking.
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Manufacturer Narrative
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(b)(4) the sample was returned for evaluation.A visual exam was performed and there were no signs of sample use, and no defects were observed.Functional testing was performed and no issues were found.A device history record (dhr) was performed on the lot number of the sample received and no issues or discrepancies were found which could potentially relate to the reported complaint.No nonconformance reports were originated for the lot in question that can be associated to the complaint reported.The dhr shows that the product was assembled and inspected according to our specifications.Based on the investigation performed, the reported complaint could not be confirmed.There were no issues found with the returned device.
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Event Description
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The customer alleges that the device is leaking.
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Search Alerts/Recalls
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