Customer called to say that he just received one of our lancing devices from their mail order group (b)(4) and the device does not fire when pulling the arming mechanism out.Worked with customer over the phone to attempt to get device armed and fired, but could not.Customer could however push a lancet into the "engine" and force the mechanism back, which then allowed the device to be fired with the trigger button.Stat medical received and analyzed the qll device.It was determined that the actuator bottom was glued to the bottom housing.The device was either not test fired, or such an extensive amount of glue was used that the glue was used that the glue was still wet when it was fired, thus allowing the device to operate at that time.
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