The customer's results were not replicated in-house with retention devices.Retention devices were tested with 25 miu/ml cutoff hcg urine control and 3 high level of hcg urine controls (205.2 iu/ml, 208.6 iu/ml, and 216.8 iu/ml); all results were positive at read time.No false negatives were obtained.Manufacturing batch record review did not uncover any deviations or non-conformances.The root cause of the customer's false negative results could not be determined from the provided information and without patient specimen in-house analysis.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.This issue will be subject to tracking and trending.
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Caller reported a potential false negative urine hcg result with consult diagnostics hcg dipstick.After receiving the negative test result in the office, they placed an iud device in the patient for birth control.The patient left the office and a few weeks later she ended up in the hospital.The patient had a tubal pregnancy and needed surgery.She was 8 weeks pregnant at the time of the ectopic pregnancy surgery.The iud device was placed in the patient about 6 weeks before that, so she was about 2 weeks pregnant at the time of the iud placement.
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