The device has not been made available to philips for evaluation; however, pictures were provided to confirm the rashes allegedly experienced by the patient due to the transducers.The patient experienced rashes from the transducers.No serious injury / adverse event was reported.The reported problem was resolved by providing information from the ifu to the customer in order to prevent such rashes from occurring.Instructions for use (ifu) were referenced to indicate proper usage of transducers so that such rashes can be avoided.The product remains at the customer site.The reported problem is consistent with misuse of the transducers; however, the information provided is not sufficient to completely rule out a product malfunction.The available information from this report does not support that this issue represents a systemic, design, or labeling problem.There is minimal health risk.No further investigation or action is warranted.
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