Model Number 99735 |
Device Problem
Device Reprocessing Problem (1091)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Device not returned to manufacturer.
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Event Description
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A customer in the united states reported qcv failure on slot in association with the vidas® analyzer ((b)(4)).The customer repeated the qcv test; the same failure occurred.The last successful qcv was performed (b)(6) 2015.The local field service engineer (fse) performed a site evaluation on (b)(6) 2015 and reported a seal required cleaning.Following fse actions, a subsequent qcv run was performed and passing results indicated the system is performing to specifications.There was no reported death or serious injury associated with the identified event.Internal biomerieux investigation will be initiated.
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Manufacturer Narrative
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Biomérieux investigation was performed at the customer site by the local field service engineer (fse).The qcv failure was reproduced in section by the fse.Investigation identified debris in section.The fse removed the debris and performed qualification tests.Following repair, the qcv test passes; the section is performing in accordance with specifications.The vidas® system was returned to operation.
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Search Alerts/Recalls
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