Model Number MODEL 100 |
Device Problems
No Display/Image (1183); Image Display Error/Artifact (1304)
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Patient Problem
No Patient Involvement (2645)
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Event Date 08/18/2015 |
Event Type
malfunction
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Manufacturer Narrative
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The autopulse platform in complaint was returned to zoll on (b)(6) 2015 for investigation.However, investigation is still in progress.A supplemental report will be filed when investigation has been completed.
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Event Description
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It was reported that during a shift check, the display screen of the autopulse platform was blank with vertical lines seen on it when the device was powered on.Customer reported that this occurred intermittently upon power on.No patient involvement was reported.No further information was provided.
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Manufacturer Narrative
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(b)(6).The autopulse platform was returned to the manufacturer for evaluation 08/27/2015.Investigation results as follows: visual inspection of the returned platform was performed and no physical damages were observed.The autopulse lifeband and soft carry case were also returned with the autopulse platform and no physical damages were observed.A review of the platform's archive data was performed and no issues were observed on the reported event date of (b)(6) 2015.Functional evaluation of the returned autopulse platform was performed and the customer's reported complaint of the display screen being blank and exhibiting vertical lines was confirmed.Further inspection identified that the lcd ribbon cable that connects to the processor board needed to be cleaned.After reinstalling and cleaning the lcd ribbon cable with alcohol, the issue was resolved.The autopulse platform was powered cycled and run with a large resuscitation test fixture (lrtf) for 5 minutes and no other issues were observed.Based on the investigation no parts were identified for replacement.In summary, the customer's reported complaint was confirmed during functional testing.The root cause of the reported issue was determined to be that the lcd ribbon cable that connects to the processor board needed to be cleaned.Once the lcd ribbon was cleaned, the issue was resolved and the autopulse platform passed all final functional testing.
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Search Alerts/Recalls
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