Catalog Number 03.501.080 |
Device Problems
Bent (1059); Mechanical Jam (2983)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.Device is an instrument and is not implanted/explanted.The subject device has been received and is currently in the evaluation process.A service history record review has been requested.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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It was reported that during routine inspection and maintenance, while oiling the application instrument for sternal zipfix, it was discovered that the lever is jammed/bent making it difficult to pull the trigger.There was no surgical or patient involvement associated with the reported issue.This report is 1 of 1 for (b)(4).
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Manufacturer Narrative
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Device was used for treatment, not diagnosis.A service and repair evaluation was performed for the subject device.The customer reported the lever was jammed and bent, which made it difficult to pull the trigger.The repair technician reported that ¿bent¿ is the reason for repair.The item is not repairable.The cause of the issue is unknown.This item was forwarded to the complaint handling unit on (b)(4) 2015 for additional evaluation.The service and repair evaluation was confirmed.A product development evaluation was performed at the synthes chu for the subject device.One application instrument for sternal zipfix (part number 03.501.080, lot number 8725319) was received with the complaint that the lever is jammed/bent and that this makes it difficult to pull the trigger.The complaint condition is confirmed as the trigger cannot be operated smoothly due to the bending of the spring stop components.The specific circumstances that resulted in bending are unknown.Thus, the root cause could not be definitively determined.The returned part was determined to be suitable for the intended use when employed and maintained as recommended.The related product drawings were reviewed and no product design issues or discrepancies were observed that may have contributed to the complaint condition.As the complaint conditions were each discovered during routine inspection the specific circumstances that resulted in issues are unknown.Thus, the root cause could not be definitively determined.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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A service & repair history review: part 03.501.080, lot no: 8725319.No service history review can be performed as this is a lot controlled item.The manufacture date of this item is 3-dec-2013.The source of the manufacture date is the release to warehouse date.The service history evaluation is unconfirmed.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Manufacturer Narrative
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Device used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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