Integra has completed their internal investigation on 9/24/2015.The investigation included: methods: review of complaints history results: complaint unit was not returned for evaluation since the returned unit was implanted.Neither the packaging of the involved unit was returned for evaluation.Product catalog and lot number was not reported as part of the complaint opening.Since the customer reported that the implanted unit had an expiration date of 07/30/15 it can be inferred that the product information (i.E.Expiration date) was adequately labeled.Every printed label is 100% inspected by quality personnel for correct catalog number, lot number and expiration date.Also as part of the final pack process, the manufacturing personnel verifies the barcode and the piggyback labels for correct catalog number, lot number and expiration date as per procedure ¿duragen labeling and boxing¿.After reviewing the integra lifesciences pr facility complaint system since 2013, only this complaint has been reported regarding to duragen ¿implanted expired duragen graft¿ with a complaint occurrence rate of.(b)(4).Conclusion: the reported condition (implantation of expired duragen graft dated 07/30/15) could not be confirmed as complaint unit was not received for evaluation.Since the finished good lot number was not provided, the device history record (dhr) could not be reviewed and the retain samples could not be evaluated as part of the investigation.The product packaging had several labels which contain the expiration date explicitly.Consequently, this event is considered to be a user error and/or oversight.
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