Integra has completed their internal investigation on (b)(6) 2015.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaints history.Results: the returned unit did not meet all the required functional tests.Upon disassembling, there was a lot of residue found in the locking assembly.Additionally, the internal parts were worn and need to be replaced.This device was manufactured on june 30th of 2002.Service history: date of repair: 04/08/2005 no manufacturing or design related trend has been identified.Conclusion: in summary the end users reason for return was verified as the device in question did not meet all functional testing requirements.This device was also received with a non mayfield component (80 pound torque knob).Please refer to the ifu warning label with respect to non-mayfield branded products.As we have only validated mayfield products used in conjunction with the mayfield product line, and as a result, cannot advise whether suppliers products would work properly with the mayfield line of products.Lastly general maintenance is required for the returned device for it was manufactured in 2002 last serviced in 2005.
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