On 06/08/2015, vilex received information regarding a driver, zt702-06-09, where the tip had chipped while loading into the handle.On 07/27/2015, vilex received driver.Vilex's quality department evaluated the driver.The only damage was to the tip of the driver.Vilex believes that the driver was either loaded into the handle backwards or was dropped.Vilex made several attempts to contact the account manager to clarify what occurred during surgery.No responses were ever received.A review of vilex's complaints revealed that no complaints have been filed against this product.Should more information become available, a follow up report will be filed.
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