The customer reported to horiba medical service representative (fsr) that the abx pentra 60c displayed data sensor error and that the customer noted a wire burning smell from the analyzer.A horiba medical fsr was dispatched to determine if the analyzer was malfunctioning.The fsr went on site and found burn marks on the valves and the fan inside the analyzer.Fsr replaced the valve assembly, the pcb main board and the fan.Fsr confirmed the analyzer functioning correctly after the parts replacement.There were no reports of any impact to patient management due to this issue.There were no injuries nor damage to the surrounding lab environment.The parts were returned to horiba medical irvine for analysis by the manufacturer.The analyzer conforms to the ul standards.
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