Over the previous 2 weeks the programmer is consistently failing to recognize the reprogramming, necessitating an xray for verification.At present, xrays indicate the programmer is effectively changing to the desired pressure setting, however, the acoustic verification consistently fails to indicate that the shunt setting has been changed.Follow up received on 11-sep-2015.No outpatient consequences, but patients would have to be sent to xray for verification placing additional costs on hospital.Upon reps investigation, it was noted that the acoustic prong, located in the centre of programmer handpiece, is stuck in a depressed position, preventing it from coming in contact with patient skin.Over 5 instances between (b)(6) 2015.No specific dates provided.Rep will bring replacement device to account.
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