Model Number IMMULITE 2000 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/30/2015 |
Event Type
malfunction
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Manufacturer Narrative
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The customer contacted a siemens customer care center (ccc) specialist and reported that the sample valve to the left of the sample dual resolution dilutor (drd) was leaking.The customer tightened the fitting and performed priming.The customer requested that service be dispatched.A siemens customer service engineer (cse) specialist was dispatched to the customer site.After evaluating the instrument, the cse tightened the sample valve fittings and the issue resolved.The cse ran patient samples and the results correlated with the alternate immulite 2000 instrument.The customer did not obtain additional discordant results.The cause of the discordant estradiol results on three patient samples was related to the leak from the sample valve to the left of the sample drd.The instrument is performing according to specifications.No further evaluation of the device is required.
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Event Description
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Discordant estradiol (e2) results were obtained on three patient samples when run in duplicate on an immulite 2000 instrument.The discordant results were reported to the physician(s).The samples were repeated on an alternate immulite 2000 instrument in duplicate, resulting different from the original results.The repeat results were reported to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the discordant estradiol results.
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Search Alerts/Recalls
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