This report is based solely on device analysis.No information to suggest a device related adverse event or product problem was received.If additional relevant information is received, a supplemental report will be submitted.Product event summary: analysis confirmed the customer comment that the laminate was missing from the label, and also noted that the lens on the upper case was cracked and that it failed its e-field immunity test.It was further noted that it passed functional and bench testing using a known good cable.The head was to be sent on for repair (replacing its upper case, label and cable) and restock.(b)(4).
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