Additional information: product analysis:visual review confirms inner threaded shaft, set screw, and knob disassembled as received.Visual and optical examination of the threaded inner shaft identified clear set screw witness marks on rod face, consistent with proper assembly and sufficient tightening.Returned components were able to be re-assembled together and evaluated and found to be securely attached to re-assembled inserter.The inserter requires dis-assembly for proper cleaning and sterilization after usage.The above observations are consistent with inadequate tightening of knob set screw after cleaning, sterilization and attempted re-assembly.
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