On 09/23/2015, abbott point of care (apoc) was contacted by a customer who reported a smoky smell from an i-stat unit.Analyzer serial number (b)(4) using a rechargeable battery was being charged in a downloader/recharger ((b)(4)) at the time of the incident.Due to both the i-stat analyzer and the downloader/recharger exhibiting a blackened appearance at the point of the ir transmission window on both devices, the facility reported that the unit appeared to have caught fire the night before at approximately 0100 am.Preliminary on site review with the customer indicated that there was a component failure within the analyzer circuitry that lead to the blackened appearance, but that there was no fire.The analyzer, downloader/recharger and rechargeable battery pack were returned for investigation.There were no patient or user related injuries associated with this complaint.
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(b)(4).The investigation was completed on (b)(6) 2015.The designs of the analyzer, downloader recharger, and rechargeable power pack have the necessary protection mechanisms against a short circuit condition.In the event of a short circuit condition within the analyzer, such as when component c21 fails with a low resistance, the downloader recharger and the rechargeable power pack have built in ptc resettable fuses that trip and limit the current to the analyzer, which prevent a thermal runaway condition.In the case of the hardware from the customer site, the improper installation of the ptc resettable fuse on the rechargeable power pack prevented the ptc resettable fuse from tripping and allowed the pack to supply a significant amount of current to sustain the thermal runaway of the shorted component c21.The reported customer complaint would not have occurred if the ptc resettable fuse on the rechargeable power pack functioned properly.As a result a deficiency has been identified.(b)(4) has been opened to address the deficiency.The designs of the analyzer, downloader recharger, and rechargeable power pack, which are made of flame retardant materials, also have the necessary safety feature for preventing flames from occurring, which is supported by the fact that no flames were observed during failure analysis.
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