Manufacturing site evaluation: stock verification: stock was verified.There is no available units of the product code and lot number.(b)(6) units were manufactured and distributed.No other complaints received regarding this product code and lot number.Reviewed the batch manufacturing record, this product ha a normal process and the results fulfills the oem requirements.A sample is received in open packaging used.Have not received any samples in closed packaging and do not have stocks of the lot, it is not possible to conduct an investigation to determine the cause of the incident.Therefore, in retrospective review of manufacturing and batch release is all that could be performed.Final conclusion: complaint is not justified.Action: no corrective / preventive action is required, since the batch release analysis are satisfactory.Corrective/ preventive actions: not applicable.
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