The camera head has not been returned for evaluation; therefore, the root cause of the customer reported failure mode cannot be determined.This complaint is being reported due to a da vinci system malfunction rendering the da vinci system unavailable for use after the start of a surgical procedure.Although no patient harm occurred, if this malfunction were to recur it could likely cause or contribute to an adverse event.
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It was reported that during a da vinci abdominoperineal resection procedure, the surgical staff noted that they had intermittent interference with their image on both the touchscreen and surgeon side console when using cautery.The customer had taken multiple actions prior to calling intuitive surgical inc.(isi) technical support.Reportedly, the surgeon made the decision to convert the planned surgical procedure to open surgical techniques.No patient harm, adverse outcome or injury was reported.An isi technical field specialist (tfs) visited the site and performed extensive troubleshooting using the monopolar curved scissors (mcs) instrument and instrument cables that were used during the case.The tfs noticed background noise and lines of interference present on the image as reported by the customer.The camera cable was replaced however the image interference did not change.The tfs setup the vision system with the customer's endoscope and instrument and was able to recreate grid-like interference during cautery firing when the instrument cable was in close proximity to camera cable connection on camera head.The tfs installed the customer's backup camera head and was unable to replicate interference issue.On 10/13/2015, intuitive surgical, inc.(isi) contacted the initial reporter and the initial reporter corroborated the tfs finding that the source of the interference was the camera head.
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