The color of the returned product was evaluated.The product did not meet specifications; therefore, a retained sample was evaluated, yielding results within specifications.Since no similar complaints have been received with regard to this lot, and both the dhr and retained samples show this lot to be manufactured and testing within specifications, it has been concluded that the returned product from this lot was compromised in the field, most likely due to improper storage conditions.Per the instructions for use, this product must be kept at ambient temperature.
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